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  Invex Gaming - Gaming Community Help Documents Ban Guidelines

Ban Guidelines
Ban Guidelines


Overview
This help doc outlines the Invex Ban Guidelines which are used to issue all bans on all platforms.
A ban grid is used by admins to issue standardised bans for similar offences.
This way, we can ensure all bans are fair and unbiased.


Definitions
User
A person that uses Invex Gaming platforms in any way.

New User
A new user is a user that has joined an Invex platform for the first time within the last 30 days OR has a total of 10 activity hours or less (playtime, forum time, etc) across all of their accounts.

Recommended Ban Duration (RBD)
Ban duration range for a specific offence.
All issued bans must be issued with a duration within this range unless other special criteria is met.

Offence Consideration Window (OCW)
Duration of time in which previous offences from the same category are considered when determining the RBD.
This duration is 12 months or the maximum ban duration for a given offence (whichever is larger).

Appeal Time
After your ban is issued, you must wait until the appeal time has passed before appealing your ban.

If your appeal is denied, you must wait until the appeal time has passed again before making additional appeals.
For Instant appeal times, you must wait a minimum of 3 days before making additional appeals.

Platform Ban
A platform ban is a ban issued only on the platform where the offence was committed (Website/Server/Discord).

Global Ban
A global ban is a ban issued on ALL Invex gaming platforms.

Indefinite Ban
An indefinite ban is a ban which is ongoing until some other action is taken (waiting for response from user, waiting on evidence to be provided etc).
They are usually platform bans.
Indefinite bans may be changed to a timed ban or permanent ban at a later time.

Permanent Ban
A permanent ban is a global ban which will never expire and is not appealable.
Such bans will never be removed unless they were issued by mistake.


Platform Bans vs Global Bans
All offences with a severity of Medium or lower will result in a platform ban.
All offences with a severity of High or Very High will result in a global ban.


New User Policy
All new users may have any offence (that has a severity of High or lower) reduced to a General Offence on a case by case basis.


Repeat Offender Policy
If you are banned for the same offence more than 5 times over the last OCW period, then staff or head admins may (at their discretion) issue a ban duration outside the RBD.
Ban durations outside the RBD should take into consideration the severity of the offence and be issued on a case by case basis.
Each case should be discussed by multiple members of the upper admin team.


Ban Evasion Policy
A user is said to be ban evading if they are accessing the platform they are banned on using alternate accounts/exploits/bugs/etc.
Any user that is caught ban evading will have their ban completely reset (even if it has already expired).
For the 2nd Offence, the RBD will also be multiplied by 1.5
For Subsequent Offences, the RBD will also be multiplied by 2.0


Enforcement by Admins
All Invex Gaming admins (including Staff) are required to follow the ban guidelines at all times.
Failure to follow the ban guidelines by banning outside the RBD can result in demotion.


Offence Descriptions
Below are descriptions for all the offences in the ban grid.

Spoiler (Click to View)
General Offence
Includes:
  • This offence covers all offences that may fall into another category below but are not severe enough to be punished.
  • Any minor offence that should carry a warning or ban that is less than or equal to a 24 hour ban.
  • Minor server rules
  • Minor forum offences
  • Minor Discord offences
Minor Spam (Text/Voice)
Includes:
  • Spamming any voice/text channels in any minor including duplicate/similar messages posted in a short time frame.

Mass Spam (Text/Voice)
  • Spamming any voice/text channels in an major way including duplicate/similar messages posted in a short time frame. Includes posting duplicate/similar messages after being told to stop spamming by any community member.
DDoS Threat
Inclues:
  • Making a DDoS threat targeted at any member or Invex Gaming platforms. Jokes will not be exempt from this rule.

General Toxicity
Includes:
  • Over the top offensive language
  • Lashing out at community members in an aggressive way
  • Being passive aggressive, difficult or intentionally causing trouble
  • Untargetted harassment which is not aimed at an individual or group
Targetted Harassment
Includes:
  • Harassment which targets an individual or group

Revealing Personal Information
Includes:
  • Addressing any members at any time by something other than their gaming alias.
  • Revealing via text/voice any of the following details about a user: IP address, physical address, mobile number, age, appearance, location, school, family/friends/relationships, or any other identifying piece of information.
  • Sending or posting personal information pictures/media belonging to another person.
  • Sending links to IP grabbers or any websites which steal personal information
Please note that 'being given permission' does not exempt you from this rule.

Falsifying Evidence/Manipulation
Includes:
  • Creating false/fake evidence to try and get another user banned or get yourself unbanned
  • Manipulating admins or any other member into believing lies or untruthful comments to try and get another user banned or get yourself unbanned
  • Creating fake giveaways/competition
Exploiting
Includes:
  • Abusing any server/plugin fault/bug intentionally to receive an unfair advantage or disrupt normal server operation.
  • Not reporting an obvious fault/bug you discover on the forums/to admins/to staff within an appropriate time frame
Racism or Hate Speech
Includes:
  • Any discriminating text/voice targeted at an individual or group including: race, religion, gender, sex, sexuality, etc.
  • Spreading symbols of hate speech in any form
Cheating (minor)
Includes:
  • Any form of cheating NOT involving injected cheating software (i.e. ghosting via private voice channel, macros, jump scripts)
Cheating (severe)
Includes:
  • Any form of cheating involving injected cheating software including: aim assistance, wall hacks, trigger bots, spin bots, auto bunny hopping, cheat provided engine exploits, etc.
Confirmed DDoS Attack
Includes:
  • Any confirmed DDoS attack
  • Any exploit/bug/fault which is abused to simulate lag/packet loss/DDoS attacks
Donation Chargeback/Fraud
Includes:
  • Charging back a VIP donation
  • Attempting fraud in order to try and receive financial or personal gain
Scamming Attempt
Includes:
  • Attempting to steal virtual game items, or anything else, from another member.
Spreading Malware
Include:
  • Posting malicious files in any way
  • Sending people links to malicious websites/files

Ban Grid

# Offence Severity RBD (1st Offence) RBD (2nd Offence) RBD (Subsequent Offence) OCW Appeal Time
O1 General Offence Very Low Warning - 24 hours Warning - 24 hours Warning - 24 hours 12 months Instant
O2 Minor Spam (Text/Voice) Very Low Warning Warning 1 hour - 3 days 12 months Instant
O3 Mass Spam (Text/Voice) Low 1 hour - 3 days 1 hour - 3 days 1 week - 2 weeks 12 months Instant
O4 DDoS Threat Medium Strict Warning 1 week - 2 weeks 2 weeks - 3 months 12 months 2 weeks
O5 General Toxicity Medium Warning 1 hour - 24 hours 1 day - 3 months 12 months Instant
O6 Targetted Harassment High 1 hour - 3 days 1 week - 2 weeks 1 month - 3 months 12 months 1 week
O7 Revealing Personal Information High 1 week - 1 month 1 month - 3 months 3 months - 12 months 12 months 1 month
O8 Falsifying Evidence/Manipulation High 1 week - 1 month 1 week - 1 month 1 month - 2 months 12 months 3 days
O9 Exploiting High 2 week - 1 month 2 week - 1 month 1 month - 3 months 12 months 2 weeks
O10 Racism or Hate Speech High 1 week - 2 week 1 month - 3 months 3 months - 6 months 12 months 1 week
O11 Cheating (minor) High 1 week - 2 weeks 1 month - 3 months 3 months - 12 months 12 months 1 week
O12 Cheating (severe) Very High 3 months 3 months - 12 months Permanent All Time 3 months
O13 Confirmed DDoS Attack Very High Permanent - - All Time Unappealable
O14 Donation Chargeback/Fraud Very High Indefinite - - All Time After amount owed repaid
O15 Scamming Attempt Very High 1 month - 3 months 3 months - 6 months Permanent All Time 1 month
O16 Spreading Malware Very High 6 months - 12 months 12 months - 24 months Permanent All Time 3 months
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