07-04-2018/11:43 PM
Ok ill let you know what to do.
So this issue must be related to the software update on your phone.
1. what you can try to do its hold the home button and power button together untill it resets and turns on, then you can let go once you get the apple logo on your phone.
2. If this does not solve the issue, try plugging in your phone into a laptop/pc and try getting itunes to auto open by itself then force a password reset.
3. If this does not resolve the issue, then you will have to get a factory reset on your phone (Via Itunes.)
Or, if you feel like i may be bullshitting (I really am not :^) ) you can install apple support application on another device you have, sign in with the apple id of the iphone experiencing the issue, and do an online chat with them to see what the problem is.
your welcome
So this issue must be related to the software update on your phone.
1. what you can try to do its hold the home button and power button together untill it resets and turns on, then you can let go once you get the apple logo on your phone.
2. If this does not solve the issue, try plugging in your phone into a laptop/pc and try getting itunes to auto open by itself then force a password reset.
3. If this does not resolve the issue, then you will have to get a factory reset on your phone (Via Itunes.)
Or, if you feel like i may be bullshitting (I really am not :^) ) you can install apple support application on another device you have, sign in with the apple id of the iphone experiencing the issue, and do an online chat with them to see what the problem is.
your welcome
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